Questions and support
Clarofisc helps you complete forms and points you to the right ones. It is not tax advice.
Is Clarofisc tax advice?
No. Clarofisc helps you complete forms and points you to the right ones. We are not accountants, tax advisers or lawyers. You stay responsible for what you file, and for a complicated situation you should check with a qualified professional.
What do I get when I pay?
Access to the form-filling part of the tool you bought: the figures worked through for the official forms, with the box numbers to fill. The calculation and the questions are free to try first.
What does 3-year access mean?
You get three years of form filling: your next three annual returns with that tool. It is a one-off payment, not a subscription, and nothing renews.
Do you store the figures I type in?
No. What you enter is used in your browser to produce your result. We keep only your email address and the record of your purchase. See the privacy policy for the detail.
I paid, but the forms are locked. What now?
Use the access-link option on the tool page to have a link emailed to the address you paid with. If that does not work, write to support@clarofisc.com and we will restore your access or refund you.
Can I get a refund?
If a tool does not work as described, write to us and we will refund you. Because access is immediate, you are asked at checkout to agree to waive the 14-day withdrawal right once access starts; the legal details are in the terms of sale. That waiver does not apply to a tool that does not work as described.
Which tax years do the tools cover?
Each tool page states the year it covers and when the next version is expected. Tax scales and form layouts change every year, so always check the year shown against the form you are completing.
Which countries and languages do you cover?
Today: the UK and France, in English and French. We plan to add more countries and forms. If you need one in particular, tell us at support@clarofisc.com.
How do I get UK Self Assessment deadline reminders?
Use the sign-up on the UK Self Assessment page. You confirm by email first, receive at most four reminders before 31 January 2027, and your address is deleted by 28 February 2027. You can unsubscribe at any time.
How do I contact you?
Write to support@clarofisc.com or use the contact page. Please do not send passwords, card numbers or tax identification numbers by email.
Another question? Get in touch.